NASTF Information Requests
 Search Database 
About "Search Database" Function
A free-form search of the database of filed information requests may be done using the search field below. To perform a free-form search, enter key words into the blank field to the left and click the Search button. [NOTE: Our search function will match records based on keywords entered. Keywords are delimited by space, as a result "search by phrase" function is not possible.]
334 Records  1  2  3  4  5  6  7  Next
Track_# Date State Category of Request Status Manufacturer
334 8/26/2010 NZ    Closed - Request Invalid Isuzu
need to confirm service tool 

333 8/10/2010 CA  Security Information Closed Jaguar
Diagnostics of PATS system and Remote Keyless Entry system. 

332 8/5/2010 TX  PowerTrain - Clutch, Drive-Axles, Differential, Transmission, electronic controls, etc. Received BMW
unable to use factory scan tool ISTA to retrieve proper fault codes or repair information for the vehicle. 

331 7/29/2010 CA  Reprogramming Closed ford
reprogram pcm,need as built data 

330 7/28/2010 TX  Reprogramming Closed - Requester Satisfied Mitsubishi
Unable to perform J2534 flash update for TSB with either DrewTech CarDaq Plus or Bosch Mastertech VCI. Mitsubishi Update Manager would not communicate with vehicle ECU. Could use those devices in Generic scan tool modes and they communicated. Problem is in Mits app. Sent log file to Drew for rev 

329 7/27/2010 Pa  Training Closed - Request Invalid Chrysler
no repair 

328 7/23/2010 TX  Security Information Closed - Requester Satisfied volkswagon
Unable to add new key to program. Keep getting and invalid pin code 

327 7/20/2010 TX    Closed BMW
look up of fault description and parameters 

326 7/19/2010 AL  Website Navigation/Administration Manufacturer Responded BMW
The online version of BMWTIS is way to slow to be of any use. It takes 20 minutes to get to information that before could be found in two to three minutes. Sometimes you can spend all of this time and finally get to the area of information and the info will not be in there. We never had this problem 

325 7/18/2010 WA  Website Navigation/Administration Manufacturer Responded BMW
The BMW and MINI TIS site is an absolute headache! They have over complicated the entire process of getting even the simplest of info such as fluid capacities on late model vehicles.  

324 7/18/2010 ma  Website Navigation/Administration Closed - Request Invalid hyundai
valve adjustment 

323 7/17/2010 Ca  Website Navigation/Administration Manufacturer Responded BMW
Lack of repair or technical information in a timely manner. 

322 7/16/2010 MN  Website Navigation/Administration Manufacturer Responded BMW
Unable to locate wiring schematics in a timely matter due to the speed of website 

321 7/7/2010 GA  Reprogramming Manufacturer Responded BMW
Vehicle not in the system 

320 7/7/2010 IL  Engine - Mechanical & Cooling Systems Closed bmw
cylinder head cover gaskets 

319 7/7/2010 GA  Reprogramming Manufacturer Responded BMW
We replaced the CCC ASK unit. Would not code. 

318 7/7/2010 TX  PowerTrain - Clutch, Drive-Axles, Differential, Transmission, electronic controls, etc. Closed BMW
Difficulty in accessing information thru the BMW remote server system. Extremely more time consuming that the previous BMW system as well as subject to the additional server test system being functional (or not). Apparently a much more unreliable system than previously used as well as the wiring in 

317 7/6/2010 Fl  Reprogramming Manufacturer Responded BMW
Coding of above car requires downloading 1540 files 211mb. This takes over 1 hour 50 minutes. When problems occur and it is necessary to restart, the whole process must be repeated. To work on the same car the next day, again the same files and time is required. As an early GT1 purchaser and use 

316 7/5/2010 TX    Closed bmw
on line programming 

315 7/3/2010 Fla  Other or Non-Vehicle Specific Closed - Requester Satisfied Ford
current calibrations for IDS 

314 6/16/2010 IL    Closed - Request Invalid GM
Unable to make a fully functional scantool without GM datastream information 

313 6/15/2010 NV  Reprogramming Manufacturer Contacted Mercedes Benz
Sofware does not have the programming software for this vehicle.  

312 6/15/2010 NV  Reprogramming Manufacturer Contacted mercedes
R-251 has no menu on Mercedes J2534 software to reprogram transmission 

311 6/15/2010 Ar  Website Navigation/Administration Closed - Requester Satisfied dodge
2 different times now we have purchased a subscription to tech authority and when I try to load tech tools it gets to the screen that says loading native libraries and it stops there and will not continue to load. 

310 6/9/2010 CA  Electrical - Starting, Charging, Lighting, Air Bag (SRS), Safety Closed - Requester Not Satisfied BMW
Access to immobilizer servicing. 

309 6/2/2010 NJ  OEM Special Tools Availability Closed Kia
Cannot connect to SRS system to diagnose air bag light. 

308 5/31/2010 MA  OEM Special Tools Availability Manufacturer Contacted Chrysler
CAN BUS Diagnostics 

307 5/26/2010 OR  Other or Non-Vehicle Specific Closed Honda
Equipment doesn't power up either with DLC or power supply, lights don't even come on. 

306 5/22/2010 Md  Reprogramming Closed - Requester Satisfied Volvo
my vida program is inop, I can use vida online but not the vida all in one to perforn programming. Please call me to assist. Volvo doesn't seem to be able to help or care about helping 

305 5/20/2010 OH  Website Navigation/Administration Closed - Request Invalid Chevrolet
Bought a new laptop to use in the shop and can't get Tis2Web to work with Windows 7 

304 5/19/2010 IL  Driveability - Fuel, Ignition, Emission, Computer, etc. Closed Suzuki
Just looking for mode6 info. 

303 5/18/2010 IL  Reprogramming Closed - Requester Satisfied Mitsubishi
After closely following website J-2534 guidelines and downloading the required programs the vehicle was flashed. Near the completion stage a write error was generated and repeated attemptsper the tool prompts failed to finish the procedure. The PCM failed to have the new part number written and ther 

302 5/18/2010 ny  OEM Special Tools Availability Closed - Requester Satisfied honda
need to purchase honda diagnostic tool,it is not available? 

301 5/17/2010 OH  Reprogramming Closed - Request Invalid Chevrolet
Not compatable with Windows 7 

300 4/28/2010 CA  Reprogramming Closed GMC
Attempted to program a new TCM for an Allison Transmission. All programing guidelines were followed per GM. After TCM was programed Tech2 no longer recongnized TCM, nor did any other modules. Fault Code U0101-No communication with TCM. 

299 4/24/2010 TX  Reprogramming Subcommittee Review Requested BMW
unable to program or diagnose using the factory BMW tool. 

298 4/24/2010 SIN  Security Information Closed - Request Invalid Audi
UNable to reaplce my cluster as no access to SKC codes 

297 4/23/2010 mo.  Driveability - Fuel, Ignition, Emission, Computer, etc. Closed - Request Invalid dodge
pcm reflash 

296 4/3/2010 NH  Driveability - Fuel, Ignition, Emission, Computer, etc. Manufacturer Responded Jeep
I am having problems verifying a flash file 

295 4/1/2010 OR  Reprogramming Closed FORD
unable to reprogram any ford 6.0 diesels since 65.0 update 

294 3/28/2010 QC  Website Navigation/Administration Closed - Requester Satisfied Suzuki
reprogramming 

293 3/24/2010 AZ  Reprogramming Closed Ford
This is the 2nd Ford F-150 that I am having the same exact problem. The FMP software recognizes that the ecm needs an updated calibration. It goes throught the normal steps. Turn vehicle off, then on, then off, then on...and then the Vetronix ES6510 starts to click every 2 seconds as the indicato 

292 3/23/2010 OH  Driveability - Fuel, Ignition, Emission, Computer, etc. Closed volvo
cannot communicate with ANY volvo! 

291 3/4/2010 UT  Website Navigation/Administration Closed GM
 

290 2/4/2010 nc  Driveability - Fuel, Ignition, Emission, Computer, etc. Closed - Request Invalid 20
No codes can be pulled up 

289 2/3/2010 NJ  Reprogramming Closed Volvo
I have purchased and downloaded IMMO reload software from the Volvo VIDA website. I have a confirmation that the program was installed. I then had to purchase a second program to add each ignition key to the vehicle. When I downloaded the second software program I received a message telling me the I 

288 1/23/2010 PR  Brakes - Mechanical, ABS, Stability Control, etc. Closed - Request Invalid old
reprogamacion 

287 1/21/2010 ca    Closed - Request Invalid Audi
reset oil service light 

286 1/18/2010 TX  Reprogramming Closed - Requester Satisfied Volvo
Reprogramming transmission fluid counters following fluid flush and reading DTC info from other vehicles. 

285 1/12/2010 Ma  Security Information Closed Audi
Cannot program keys