NASTF Information Requests

Have ordered Electronic Ignition and workshop key through startekinfo.com using my LSID. Received confirmation email. Dealer denying receipt of order email.

525

5/24/2013

Reprogramming

Closed

set vehicle up for reprogram per tsb ntb08-103. after i replaced the oxygen sensors bank1 and bank 2 upstream sensors with p#22693-1aa0a per tsb above. after o2 sensors were installed i checked battery voltage via scan tool and dvom. i connected the jump box to battery to sustain voltage and accesse

524

5/22/2013

Reprogramming

Closed - Requester Not Satisfied

Nissan

Program ABS module

522

5/20/2013

Other or Non-Vehicle Specific

Closed - Request Invalid

Audi

the original motor stripped the timing belt. we purchased anothe r from a scrap yard , bolted it into place however now the starter motor does not want to go in , it seem to be tuoching the ring gear and the boost pipe seems to push it to far over towards the block

521

5/9/2013

Security Information

Closed

n/a

520

5/8/2013

Reprogramming

Closed

kia

j2534 reprogramming process fails to complete.current calibration is read properly however model year is identified as 2010.new calibration appears to download properly.during reprogram/write process error occurs."j2534 rom-id error"

519

5/6/2013

Reprogramming

Closed

As per Ford instructions, a "catchword" or tear tag is needed for correct calibration. If the tear tag is not on vehicle or old pcm, apparently only the dealer can supply correct information. There is an information gap that puts aftermarket at a disadvantage. Information should be available by prov

518

5/2/2013

Reprogramming

Closed - Requester Satisfied

Programming "As Built" Data after failed programming attempt. The software would not accept the "As Built" data directly from Ford.

517

4/27/2013

OEM Special Tools Availability

Closed

mazda

I have a vcm2 and the Mazda software does not seem to work with the vcm 2. I have verified that it is not a hardware issue as it works fine with ford software. I also have a vcm 1 and my Mazda subscription works fine with that. The problem is there is no information available as to why this is. Do I

516

4/17/2013

Security Information

Manufacturer Contacted

Mercedes Benz

Trying to purchase a vehicle key using the LSID SDRM process

515

4/11/2013

PowerTrain - Clutch, Drive-Axles, Differential, Transmission, electronic controls, etc.

Manufacturer Contacted

Unable to purchase transmission from Mercedes parts department.

513

3/27/2013

Driveability - Fuel, Ignition, Emission, Computer, etc.

Closed

Kia

OBDII code descriptions incomplete for O2 sensor diagnosis DTC's P2252 P2255. One would hope OBDII information would be available???

512

3/19/2013

Electrical - Starting, Charging, Lighting, Air Bag (SRS), Safety

Closed

Chrysler

W I N module replacement

511

3/19/2013

Reprogramming

Closed - Request Invalid

Jaguar

Unable to perform J2534 programming due to programming subscription not being provided at a reasonable cost.

510

3/12/2013

Reprogramming

Closed

Nissan

Ordered the programming file from the website and was not able to download it, John Sebock was very helpful and was able to get me the file the next day. Went to program the vehicle and got a message "Data definition error. Diagnosis function could not be continued. Please contact support center.

509

3/9/2013

Chassis - Steering, Suspension, Wheels and Tires

Closed - Request Invalid

Chevrolet

Order Correct Power Steering Assist Motor Assembly

508

3/4/2013

Security Information

Closed

1)working on 13 altima I keep getting invalid pin, or the site returns an incorrect pin. I am using the TCode with all the latest update, and the results are the same, regardless if I use caps . This has happened so often that i was forced to purchase the larger subscription package, because the sit

507

2/13/2013

Driveability - Fuel, Ignition, Emission, Computer, etc.

Closed

Unable to purchase replacement Transmission Control Module

506

2/11/2013

Body - Fit & Finish, Glass, Collision Repair

Closed - Request Invalid

honda

remove visors from headliner

505

2/7/2013

Reprogramming

Closed - Request Invalid

Chevrolet

Had the new calibration downloaded to the pc ,but while it was downloading to the vehicle it stopped after 10% and the error code 4399 came up , tried a couple more times but the code keeps coming back

504

2/6/2013

Security Information

Closed

Hyundai

Unable to get immobilizer key code for adding new key. When I use my user name associated with my llisd to log in I get an error message " Account is locked because it exceeded 30 days from after last log in. Click help to contact website administrator." When I attempt to make a new profile

503

2/5/2013

Security Information

Closed - Request Invalid

Lincoln

Key code needed to cut new keys to car, in service Fords website only goes back 10 years

502

1/25/2013

Website Navigation/Administration

Closed

Mazda

Factory Scheduled Maintenance / TSBs / Fluids Application Chart

501

1/20/2013

Chassis - Steering, Suspension, Wheels and Tires

Closed - Request Invalid

kia

STEERING AND SUSPENSION FROM COLLISION

500

1/14/2013

Security Information

Closed

Unable to order key.

499

1/11/2013

Reprogramming

Closed

Land Rover

SDD Diagnostics and Programming

498

12/30/2012

Reprogramming

Closed - Requester Satisfied

Saab

Reprogram under hood electrical center, or fuse panel module.

497

12/27/2012

OEM Special Tools Availability

Closed

unable to program keys to vehicle

496

12/5/2012

Reprogramming

Closed

subaru

REFLASH

494

10/22/2012

Driveability - Fuel, Ignition, Emission, Computer, etc.

Manufacturer Responded - Action Pending

Peterbilt

I had an issue with a non-operational Pacbrake (exhaust brake) on the above truck. There was no power being applied to the air solenoid for the Pacbrake exhaust brake. I needed an as-built wiring schematic for the truck, Allison transmission, Pacbrake system, and the Cummins engine SN46394673 as wel

493

10/22/2012

Reprogramming

Closed

NISSAN

ECM REPROGRAM SERVICE BULLETIN

492

10/16/2012

Driveability - Fuel, Ignition, Emission, Computer, etc.

Closed

Dodge

Evap leak detected code P0442 medium P0456 small

491

10/16/2012

Body - Fit & Finish, Glass, Collision Repair

Closed - Request Invalid

CHEVROLET

N/A

490

10/9/2012

Body - Fit & Finish, Glass, Collision Repair

Closed

Pontaic

Right front frame rail.

488

10/9/2012

Mo.

Driveability - Fuel, Ignition, Emission, Computer, etc.

Closed - Requester Satisfied

Parameter reset after replacing the PCM to reset PATS system. FMP doesn't have option to perform one

487

10/5/2012

OEM Special Tools Availability

Closed

General Motors

Purchase of CANdi module

486

10/4/2012

Reprogramming

Closed

chevy

I have a error code m4404

485

10/3/2012

PowerTrain - Clutch, Drive-Axles, Differential, Transmission, electronic controls, etc.

Closed

Mercedes Benz

Vehicle has no communication to trans. module. Fault code for bad trans. computer

484

10/1/2012

Reprogramming

Closed

Chrysler

Reprogram

483

9/25/2012

Reprogramming

Closed

i just purchased a consult 3+ scantool complete with support and warranty from nissan techmate. i spent almost $12,000 on this unit. i found that it does not communicate with an altima even though my snapon does. i called for tech support. they told me they dont support the aftermarket. they said al

481

9/19/2012

Chassis - Steering, Suspension, Wheels and Tires

Closed

MERCEDES

Electronic steering locks NO COMMUNICATION AND DON`T ON LOCK STEERING

480

9/4/2012

Reprogramming

Closed

volvo

We have been trying to reload/ reprogram the climate control module

479

8/24/2012

Reprogramming

Closed

Chevrolet

FAST PROGRAMMING WITHOUT A CALL FOR A VCI.

478

8/11/2012

Other or Non-Vehicle Specific

Closed - Request Invalid

all vehicles

Not a repair issue

477

8/1/2012

Reprogramming

Closed - Requester Satisfied

Mazda

We need to program the replacement airbag module on this vehicle but this vehicle is not listed in the IDS diagnostic system therefore we can't proceed with diagnosis or programming.

476

8/1/2012

OEM Special Tools Availability

Closed - Requester Satisfied

Nissan

Unable to remove driver airbag/clock spring.

474

7/30/2012

OEM Special Tools Availability

Closed - Requester Not Satisfied

Chrysler

affordability

473

7/29/2012

Reprogramming

Closed - Request Invalid

2008

We paid for the updates to our 2008 suburban twice - paid the 55 2 day rental. We bought the software. It advertises that it will work for updating your computer(s); further it states that it will use emulation to do so through usb and your ODB2 device and pass thru to your car. Bottom line they

472

7/28/2012

Security Information

Closed